Having your car window smashed can be an incredibly frustrating and upsetting experience. Not only does it leave your vehicle vulnerable to theft, but it also often means you’ll have to pay for repairs. However, there are steps you can take to make the best of the situation.
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Assess the Damage
The first thing to do is assess the extent of the damage. Is the window completely shattered or just cracked? Are there any shards of glass inside the car that need to be cleaned up? Be sure to check thoroughly for any stray pieces of glass that could cut you later. Wear gloves for protection when checking for and removing broken glass.
If the window is cracked but not completely broken:
- See if you can cover the cracked area with plastic or tape as a temporary fix. This can help prevent further damage from weather elements or potential thieves.
- Be aware that driving with a cracked windshield can be dangerous, as it may shatter more while driving. Consider getting it repaired as soon as possible.
If the window is completely smashed:
- The window will need to be completely replaced. Try to cover the opening as best as you can until you can get it repaired.
- Use a plastic tarp or sheet secured with tape to cover the opening and keep out rain or animals.
- You may also be able to use cardboard or plywood as a temporary fix. Just be sure it is secured well.
Document the Damage
Once you’ve assessed the extent of the damage, thoroughly document it with photographs. Take pictures from all angles, showing the broken window, any shards of glass, and the interior damage. Having photographic evidence will be helpful for insurance claims or police reports.
Other tips for documentation:
- Note the date and time when you discovered the damage.
- Jot down details like exactly where you parked and any other relevant information about when and where it happened.
- Hold onto any receipts for temporary repairs or glass cleanup items.
File a Police Report
It’s important to file a police report as soon as possible after discovering the smashed window. The police report creates an official record and can help with insurance claims down the road. When filing the report, provide the documentation and photos of the damage.
What to include in the police report:
- Date, time, and location of the incident
- Any details about valuables or items stolen from the vehicle
- If known, how entry was gained (i.e. window smashed with rock, window smashed with hammer, etc)
- Make and model of your vehicle
- Your contact information
Be sure to get a copy of the police report for your records. This will likely be needed for insurance claims. Also ask the police if they have any advice on preventing further damage or theft in the meantime.
Contact Your Insurance Provider
Once you have documented the damage and filed a police report, contact your auto insurance provider to file a claim. Be prepared to provide details, photos, and a copy of the police report. Ask what your insurance policy covers in terms of repairs and replacement costs. There may be a deductible amount you need to pay for covered repairs.
Key things to know about insurance coverage:
- Comprehensive coverage is typically required to cover a broken window, minus your deductible.
- If items were stolen from your vehicle, you may need to file a separate claim on your homeowners or renters policy.
- If you only have liability insurance on your vehicle, the damage will likely not be covered.
- Some policies require you to have your repairs done at approved auto glass repair shops.
Discuss your options fully with your insurance company so you know what is covered and what steps to take to get your window repaired or replaced as affordably as possible.
Have the Window Repaired
Once you have approval from insurance, it’s time to get the window repaired. Most auto insurers require that you go to an approved auto glass repair shop. These shops specialize in quick and affordable windshield repairs and replacement. Ask your insurance provider for a recommended shop list.
When you take your vehicle in for repair:
- Remove any temporary covers or patches you’ve put up as best you can.
- Make sure the glass repair shop has all your information like year/make/model of vehicle.
- Ask for an estimate of costs and time for repairs.
- Inquire about warranty on work – most reputable shops offer warranties of at least 1 year on parts and labor.
Once the new window is installed, inspect it before driving away. Make sure it is properly sealed and there are no gaps, air bubbles, or alignment issues which could affect safety or lead to leaks.
Prevent Future Break-Ins
After an unpleasant experience like a smashed window, it’s normal to be concerned about security. There are a few simple tips that can help deter future break-ins:
- Never leave valuables in plain sight – stow away or take items with you.
- Install an alarm system or anti-theft device if possible.
- Avoid parking in isolated areas and seek well-lit spots when possible.
- Consider adding glass break sensors to your car alarm system.
- Use a steering wheel lock or pedal lock when parked.
- Install a car camera system to monitor your vehicle when parked.
No security measure is foolproof, but taking proactive steps can help minimize the risk. Be sure to roll up windows tightly and lock doors every time you park your car.
If break-ins persist:
- Consider parking in a garage or secured lot when possible.
- Talk to neighbors to see if they have useful advice or have experienced break-ins.
- Notify your local police department about recurring issues.
- Move to parking in a different area if a particular lot seems prone to vandalism.
- Ask your insurance about options like comprehensive glass coverage with a lower deductible.
Conclusion
Having to deal with a smashed car window can certainly be an annoyance. However, by promptly documenting damage, filing a police report, contacting your insurer, and repairing the window, you can get your car back to its pre-damaged state. Be proactive about preventing further break-ins by parking carefully, installing alarms, and removing valuables. With some diligence, you can avoid having to go through this experience again in the future.