Aura Bath and Spa is a luxurious spa located in the heart of downtown that offers patrons an escape from the stresses of everyday life. From massages and facials to body treatments and more, Aura provides guests with a full menu of services aimed at promoting relaxation, rejuvenation and overall wellbeing.
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Aura’s Origins
Aura Bath and Spa first opened its doors in 1995 and has been serving customers ever since. The spa was founded by Lisa Johnson, a licensed massage therapist who wanted to create a special space where people could unwind, decompress and focus on self-care. Lisa carefully designed every aspect of Aura to enhance the client experience, from the soothing color palette to the serene treatment rooms.
Over the years, Aura has expanded its offerings and team while still retaining Lisa’s original vision of a spa oasis. Today, Aura employs over 50 wellness professionals, including massage therapists, estheticians, nail technicians, and more. The spa continues to be family-owned and operated, with Lisa’s daughter Claire now overseeing day-to-day operations as general manager.
The Aura Environment
From the moment guests walk through Aura’s doors, they are enveloped in tranquility. The reception area features creamy neutral tones, sunlight streaming in from skylights, and trickling water from a stone fountain. The smells of lavender and eucalyptus float through the air.
Soft spa music plays as visitors are greeted and offered refreshments. The staff exude a sense of calm that immediately puts clients at ease. Before their treatments, guests are invited to change into plush robes and slippers in the fully-equipped men’s and women’s lounges.
The treatment rooms continue the peaceful atmosphere with muted colors, candles, and sound machines that block out the outside world. Gentle lighting and temperature controls aid relaxation. The massage tables contain warming pads and cozy linens.
No detail has been overlooked in designing a full-sensory escape for Aura’s guests. Even the post-treatment relaxation room has zero-gravity chairs, healthy snacks, and herbal tea available.
Spa Treatments
Aura offers a comprehensive menu of spa services administered by highly-skilled wellness experts. Guests can choose from an array of treatments to address their specific needs and preferences.
Massage Therapy
Therapeutic massages make up a large part of Aura’s offerings. The spa provides Swedish, deep tissue, sports, prenatal, hot stone, and aromatherapy massages. Guests select their desired techniques, pressure, and area focus. Massages range from 25 to 120 minutes for a customized experience.
Facials
Aura’s licensed estheticians provide deep cleansing and nourishing facials. Options include hydrating, anti-aging, brightening, and sensitive skin facials. Guests can also opt for treatments with microdermabrasion, peels, LED light therapy, or microcurrent technology. Facials are 25 to 90 minutes.
Body Treatments
Body scrubs, wraps, and rituals restore and beautify from head-to-toe. Scrubs exfoliate with salts and sugars while wraps detoxify with clay, mud, seaweed or aromatherapy oils. Packages like the signature Chakra Balancing Ritual combine experiences for total rejuvenation.
Salon Services
The salon at Aura offers manicures, pedicures, waxing, and makeup application. Nail services include exfoliation, massage, and paraffin treatments for hands and feet. Make-up sessions are available for special events or everyday wear.
View Aura’s full menu of spa and salon services here.
Amenities
In addition to world-class treatments, Aura provides guests with many other amenities to make each visit special:
- Robes, slippers, and luxurious toiletries offered in lounges
- Private changing and showering suites
- Steam rooms, saunas, and whirlpools
- Cold towels, fruit-infused water, and snacks
- Relaxation lounge with refreshments
- Full-service salon for nails, waxing, and makeup
- An exclusive boutique carrying spa products and gifts
- Free wireless internet access
These amenities complement the tranquil surroundings and excellent services that Aura is known for.
Spa Packages
In addition to individual treatments, Aura offers packages that allow guests to enjoy multiple services at a discounted price. Packages combine massages, facials, body treatments, and salon services for head-to-toe pampering. Some popular packages include:
| Package Name | Description | Duration |
|---|---|---|
| Serenity Escape | 50-minute Swedish massage, 25-minute express facial, spa lunch | 2 hours 15 minutes |
| Bridal Bliss | 50-minute massage, 45-minute facial, mani/pedi, makeup application | 4 hours 30 minutes |
| Head to Soul | Scalp massage, 50-minute facial, 25-minute reflexology treatment | 2 hours 15 minutes |
Spa packages allow guests to enjoy multiple treatments while taking advantage of discounted pricing. Packages can be booked online or by calling Aura directly. The spa concierge is also available to help craft customized packages upon request.
Membership and Loyalty Rewards
For frequent spa-goers, Aura offers a membership program with exclusive perks and discounts. Membership levels include:
- Insider Membership – 10% discount on all services
- VIP Membership – 15% discount on all services, 6 free add-on services per year, discounted retail products
- Elite Membership – 20% discount on all services, 12 free add-on services per year, free retail products on your birthday, access to members-only events
All members also earn points with each visit that can be redeemed for free services, gifts, and more. Non-members can sign up for Aura’s loyalty rewards program to receive points on every treatment booked.
Location and Hours
Aura Bath and Spa is conveniently located downtown at 123 Spa Street, Suite 400. The spa has plenty of free parking available in the connected parking garage.
Aura is open 7 days a week:
- Monday to Friday: 9am to 9pm
- Saturday: 9am to 8pm
- Sunday: 10am to 6pm
The spa also has holiday hours and occasionally hosts after-hours events for members. View the online scheduling system for updated hours and booking.
Booking an Appointment
Guests can easily book services at Aura online, by phone, or by email:
- Online: www.auraspa.com
- Phone: 555-555-1234
- Email: [email protected]
First-time clients are encouraged to arrive 15 minutes before their appointment to check in and fill out intake forms. Existing clients should arrive 5 minutes early. Late arrivals may result in shortened treatment times.
Aura requests 24-hour notice for any appointment changes or cancellations to avoid cancellation fees. Packages and series must be paid in full at booking.
Pricing and Payment
Aura offers competitive pricing with service costs ranging based on treatment type, add-ons, duration, and provider level. Some example pricing includes:
- 60-minute Swedish Massage – $120
- 60-minute Hydrating Facial – $180
- 60-minute Detox Seaweed Wrap – $160
- Spa Pedicure – $65
- Waxing – $15-$50
View Aura’s full treatment menu with pricing here. Packages, memberships, and series offer bundled pricing discounts. First responders, military, and seniors receive 10% off services.
Aura accepts all major credit cards. Gift cards are also available for purchase online and in-spa. Gratuities may be paid in cash or added to credit card payments.
Spa Etiquette
To ensure all guests have a pleasant experience, Aura enforces some basic spa etiquette guidelines:
- Cell phones must be silenced in the relaxation and treatment areas
- Robes and slippers should be worn in all public spaces
- Noise levels should be kept low for a peaceful atmosphere
- Appointment times must be honored to avoid delays
- Gratuities are appreciated but not required for staff
By following these guidelines and respecting the serene environment, all Aura guests can fully enjoy their spa treatment and amenities.
Health and Safety
At Aura, health and safety is the top priority for both guests and staff members. The spa adheres to all state health regulations and cleanliness protocols, including:
- Sterilization of tools and treatment rooms between each service
- Use of single-use materials whenever possible
- Ongoing staff training for safety and hygiene
- Compliance with all infection control and PPE policies
- Thorough vetting and background checks for all staff
Guests should inform staff of any allergies or health issues prior to services. Expectant mothers should note pregnancy when booking. With open communication and adherence to safety principles, Aura offers clientele a clean and comfortable spa environment.
Reviews
Aura is highly rated across review platforms like Google, Facebook, and Yelp. Past guests praise the relaxing atmosphere, skilled staff, and attentive customer service. While specific treatments receive positive feedback, common compliments include:
- “The spa is tranquil and calming.”
- “Staff are excellent and make you feel comfortable.”
- “An amazing experience from start to finish.”
- “My skin glowed for days after my facial.”
- “Can’t say enough good things about this place!”
Negative feedback is minimal, but occasionally cites appointment availability. Overall, Aura Bath and Spa is regarded as a premier spa destination thanks to its commitment to wellness and guest satisfaction.
Conclusion
For over 25 years, Aura Bath and Spa has provided clients with relaxing and results-driven spa treatments. Guests rave about the elegant facilities, extensive menu, and attentive staff. Membership plans and loyalty programs make services accessible for regular visits.
With its soothing atmosphere, skin-nourishing facials, tension-relieving massages, and attentive customer service, it’s no wonder Aura is considered a leading spa in the area. For a tranquil retreat and some much-needed self-care, Aura Bath and Spa is the perfect destination.